Sales support services, namely, gathering, reviewing, reporting and analysis of data from trade shows and sales exhibitions useful in evaluating organizers' and exhibitors' performance in such shows and exhibitions and identifying means to improve future performance, excluding conducting classes, workshops or seminars in the fields of workplace satisfaction or corporate and organizational training; customer relationship management services in respect to trade shows and sales exhibitions, excluding trade shows and sales exhibitions for automobile dealerships; services provided to trade show exhibitors excluding automobile dealerships using computer software and hardware to identify and qualify prospective buyers and provide qualified sales leads and supporting sales information to the exhibitor's sales staff for use in contacting qualified buyers, to allow the exhibitor to establish objectives for trade show performance and measure whether those objectives were met, and to provide pre-and post-trade show email surveys