CUSTOMER EXPERIENCE MANAGEMENT - Trademark Details
Status: 602 - Abandoned-Failure To Respond Or Late Response
Serial Number
76599751
Word Mark
CUSTOMER EXPERIENCE MANAGEMENT
Status
602 - Abandoned-Failure To Respond Or Late Response
Status Date
2006-04-04
Filing Date
2004-06-25
Mark Drawing
4000 - Standard character mark
Typeset
Attorney Name
Law Office Assigned Location Code
L20
Employee Name
TANNER, MICHAEL R
Statements
Goods and Services
BUSINESS MARKETING CONSULTING SERVICES, NAMELY CONDUCTING MARKET RESEARCH FOR OTHERS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
Goods and Services
CUSTOMER RELATIONSHIP TRAINING SERVICES, NAMELY PROVIDING TRAINING TO CALL CENTER STAFFERS TO POSITIVELY INFLUENCE A CONSUMER'S EXPERIENCE WITH A PARTICULAR PRODUCT OR SERVICE AND PROVIDING TRAINING TO ANALYSTS TO STRATEGICALLY MATCH A CUSTOMER'S ENTIRE EXPERIENCE WITH A PRODUCT OR A COMPANY AND TO IDENTIFY THE TYPES OF CUSTOMER BEHAVIORS A COMPANY WISHES TO INFLUENCE
Classification Information
International Class
35 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2004-07-12
Primary Code
035
International Class
41 - Education; providing of training; entertainment; sporting and cultural activities. - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes
100, 101, 107
Class Status Code
6 - Active
Class Status Date
2005-08-12
Primary Code
041
Correspondences
Name
THOMAS I. ROZSA
Address
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Trademark Events
| Event Date | Event Description |
| 2004-07-12 | NEW APPLICATION ENTERED IN TRAM |
| 2005-01-31 | ASSIGNED TO EXAMINER |
| 2005-02-08 | NON-FINAL ACTION WRITTEN |
| 2005-02-08 | NON-FINAL ACTION MAILED |
| 2005-08-05 | PAPER RECEIVED |
| 2005-08-08 | PAPER RECEIVED |
| 2005-08-08 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2005-08-12 | AMENDMENT FROM APPLICANT ENTERED |
| 2005-08-22 | FINAL REFUSAL WRITTEN |
| 2005-08-23 | FINAL REFUSAL MAILED |
| 2006-04-04 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 2006-04-04 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
