Telephone answering services; inbound and outbound telephone call contact center services provided for others; providing telephone receptionist services for others; providing unified communications services, namely the centralized retrieval and initiation of voice, e-mail and fax messages and providing communication routing services with contact integration via telephone or web based equipment, namely personal computers, wireless personal digital assistant, or web enabled telephone that allows the user to determine how calls, messages, data and graphics are routed; messaging services, namely electronic transmission of messages and data; text and numeric wireless digital messaging services; wireless paging services; IP telephone services; IP centrex services; telecommunications services, namely providing local and long-distance transmission of voice, data, graphics by means of telephone, cable and satellite transmissions