[computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; computer hardware, computer peripherals and instruments for use with computers namely, laptop computers, personal computers, servers, PDAs (personal digital assistants), storage peripherals, printers, scanners, and web cams for use with computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; pre-recorded CD-ROMs and DVDs featuring computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; pre-recorded CD-ROMs and DVDs featuring recordings in sound and/or visual form as required containing training materials, promotional materials, and self-learning materials for use with computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences]

educational services, namely, conducting classes, seminars, conferences, workshops in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; provision of training courses in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; training services in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences

computer consultancy and advisory services; computer programming services and consultation services in the field of the use and installation of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; provision of technical information regarding computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences