Providing online tools and information via the global computer network for use by business managers and their employees to help them define their roles; providing online tools and information via the global computer network for use by business managers and their employees to help maximize productivity by focusing on employee-specific needs and goals; Specifically, an interactive journey consisting of-- (1) information and employee surveys related to 15 job/company characteristics, (2) an online employee journal which records and organizes employees' inputted answers to the surveys for later review by the employee or management and (3) an online scorecard which illustrates employees' view of how the company rates with regard to each of the 15 characteristics and compares it to employees' expectations; business management consultation