Application service provider (ASP) featuring software in the field of billing, record-keeping and scheduling in the sign language interpretation industry and allowing providers of services, referral agencies and prospective customers to communicate with each other regarding the purchase and provision of sign language interpretation services; providing temporary use of on-line non-downloadable software for billing, record-keeping and scheduling in the sign language interpretation industry and allowing providers of services, referral agencies and prospective customers to communicate with each other regarding the purchase and provision of sign language interpretation services; data automation and collection service using proprietary software to evaluate, analyze and collect service data in the sign language interpretation industry; computer services, namely providing on-line newsletters in the sign language interpreting industry