Providing information in the form of text, graphics and multi-media regarding telecommunications equipment via a global computer network, namely, information on telecommunications equipment, information regarding products and services in the field of telecommunications equipment, providing announcements regarding newly developed telecommunications equipment; product specifications for telecommunications equipment; contact information, namely, technical support personnel, marketing personnel, office addresses, telephone numbers, electronic mail address, addresses, and global network web site addresses; technical support information for telecommunications equipment; bulletins and specimens on new or forthcoming telecommunications equipment products and services; sales opportunities; on-line library with latest revision of product manuals, installation guides, and product literature