computer operating system software, computer software and CD ROMs all for use in data retrieving, management and delivery in knowledge management, new media, customer relationship management, on-line publishing and e-commerce software applications; computer software for providing on-line navigation of the global computer information network and for running web-site searches; computer software for performing concept matching, namely, searching data and returning references to documents that are conceptually related to the content identified as the initial reference, computer software used to develop computer programs for managing multimedia content, customer service, on-line publishing and electronic commerce; computer software for performing agent creations, agent retraining, and for conducting standard text searches; computer programs for data retrieval, management and delivery in knowledge management, new media, customer relationship management, on-line publishing and e-commerce software applications for data which is downloadable from a global computer information network or other computer networks; computer programs capable of adapting their behavior according to a user's instructions or responses by personalizing and profiling for individual end-users the retrieval, management, and delivery of a data in knowledge management, new medical, customer relationship management, and e-commerce software applications; text recognition software; computer software used to create and manage Internet and intranet portal sites; computer software for management and processing of electronic commerce transactions; computer software used to analyze data and insert metatags describing the data and hyperlinks to related data; computer software used to transmit information from computer network servers, intranets and the Internet to desktop computers, mobile telephones, personal digital assistants, and other handheld digital devices; computer software used to retrieve information about current events, business, and sports from the Internet, intranets and other computer networks and transmitting the same via computer data networks; speech recognition software; software for e-mail management; software used to create and maintain databases; computer software that alerts users of computer networks to the existence of and contact information for others users with common interests; data analysis software

computer consultation; computer software design for others;maintenance of computer software and programs; installation of computer software and programs for others; rental of computer software; providing design, development, customization, implementation, and maintenance services in respect of knowledge management, new media, and e-commerce software applications that provide information via the global computer information network; computer services, namely, providing search engines for obtaining, maintaining, and delivering data on a global computer network, all in the field of information management; computer services for concept matching, namely for search data and returning references to documents that are conceptually related to the content identified as the initial reference; computer services for agent creations, agent retraining, and for conducting standard text searching; computer services, namely, design, development, customization, implementation, and maintenance services relating to providing on-line navigation of the global computer network and for running web-site searches; design and hosting services; database searching services; providing access to computer software for database management, information search, data analysis, text recognition, and concept recognition; compute services, namely, providing access to software for transmission of information between computer servers and mobile telephones, desktop computers, personal digital apparatus, and other handheld digital devices; computer services, namely, providing access to software to enable users to identify and obtain contact information concerning users with similar interests; computer services, namely, providing access to software for performing agent creations, agent retraining, and for conducting standard text searches; computer programs for data retrieval, management and delivery in knowledge management, new media, customer relationship management, on-line publishing and e-commerce software applications for data which is downloadable from a global computer information network or other computer networks