CD-ROMs, optical discs, computer discs and magnetic data carriers containing information in the fields of business administration and management, support and automation of business work flows, communications between computer network users and between franchises of business chains, business plans and strategies, business development, customer support and satisfaction, production planning and control, product development, software development and test processes, business organization value statements, electronic commerce, employee management, employee satisfaction, business and employee performance management, career development, business mergers and acquisitions, venture capital, risk management; computer hardware; computer software for use in business management and administration, namely, support and automation of business work flows, communications software for connecting computer network users and business franchises, software for use in organizing business plans, strategies and goals, database management software in the field of business, software for use in transmitting and receiving business documents, business development, customer relationship management, tracking and reporting customer satisfaction, production planning and control, product development, software development and test processes, and managing business organization value statements, computer e-commerce software to allow users to perform electronic business transactions via a global computer network, software for use in employee recruitment and training, tracking and reporting employee satisfaction and performance appraisals, career development planning, and planning business mergers and acquisitions, and computer software featuring information on venture capital and risk management

Business marketing consulting services; business management and consultation; planning services; computerized database management; providing an on-line computer database in the fields of business administration and management, support and automation of business work flows, business plans and strategies, business development, customer support and satisfaction, production planning and control, business organization value statements, electronic commerce, employee management, employee satisfaction, business and employee performance management, business mergers and acquisitions

Electronic communication services, namely, electronic transmission of data documents between computer terminals and between computers and computerized databases, delivery of messages by electronic transmission, electronic mail services, providing multiple-user access to a global computer information network

Computer programming for others; consultation in the field of computer hardware software; providing an on-line computer database in the fields of product development, software development and test processes, career development