Telecommunications services, namely, providing voice, text,graphic and other data communications via a global computer network and other networks; providing wireless access to the Internet or local network to access telephony services, namely, service activation, case management, services pricing and billing information; provisioning of handheld devices for others over a wireless or wireline network, namely, activation and configuration of mobile telecommunications services; synchronization of contact, calendar, task list, and other information between a personal computer and hand-held device over a wireless and wireline network; voice message management, namely, access to address book, calendar, to-do list and notes; transmission of data and messages from the Internet or local network; providing multiple user access to a global information network; providing access to mobile telephones via a personal computer