computer software for maintaining patient records, namely, pre-admission screening, admission/discharge/transfer, assessments records including user-defined assessments and governmental-defined assessments, patient care plans, progress notes, quality indicators used to measure long term health care patient/resident outcomes and provider performance in compliance with state or federal regulation, accreditation requirements of healthcare industry standards, and quality assurance provider programs, namely, risk management programs, occurrence management programs, infection control programs, safety programs and staff education programs, used to measure how well a medical service is provided in the fields of long term and post-acute healthcare, namely, long-term care, skilled nursing, post-acute, rehabilitation, sub-acute, assisted living and retirement care facilities, continuing care retirement communities, hospital-based transitional care units, home health care, hospice and intermediate care; computer software for scheduling personnel, maintaining physician orders, entering and transmitting pharmacy orders, maintaining cost analysis, submitting electronic data for government reimbursement of general ledgers, payroll, resident trust, fixed assets, bank reconciliation, purchase orders, cash management and charge capture in the fields of long term and post-acute healthcare, namely, long term care, skilled nursing, post-acute, rehabilitation, sub-acute, assisted living and retirement care facilities, continuing care retirement communities, hospital-based transitional care units, home health care, hospice and intermediate care