Consulting services, namely providing technical support, information and consultation, management, design and maintenance services in the fields of interactive multimedia communication, collaboration, data exchange, application delivery and application sharing, all offered via communication devices, networked appliances, hand-held computers, personal digital assistants, cellular telephones, desktop computers, laptop computers, computer servers, clusters of computers, and clusters of computer servers over private and/or non-private global computer and communications networks, wireless telecommunications systems and in-person consultations