Computer software, namely, computer programs for operating systems, computer programs for system administration, computer programs for network administration services delivered over a global computer network, namely, software used to provide software maintenance, updates and enhancements and software used to provide network security maintenance, updates and enhancements and software used for managing network assets; computer software used for performance measurement, benchmarking and capacity planning of computer networks; computer software to facilitate on-line commercial transactions, namely, software to perform verifications of credit card and other types of non-cash transactions over a global computer network; computer software for use in development, modification, debugging, troubleshooting, enhancement of speed and stability of computer systems, profiling and simulation of software; computer software and computer hardware for host and embedded microprocessor systems for use in development, modification, debugging, troubleshooting, performance enhancement, profiling and simulation of software; embedded system computer hardware, real-time system computer hardware and computer software for use as an operating system and for use in controlling embedded computing devices, namely, cell phones, Internet access devices, personal data assistants and microprocessors, in real time; embedded application programming interface software; computer software development tools; instructional manuals for all of the foregoing sold as a unit therewith

Educational services, namely, training others in the use, maintenance, updating, configuration, installation, support, and programming of computer software; testing, analysis, and evaluation of skills and competencies of others for purposes of certification; providing educational services over a global computer network, namely, conducting classes and seminars over the Internet in the fields of operating system software, application software and programming languages

Computer software design for others; computer consultation; computer consultation; computer diagnostic services; computer software diagnostic services; computer systems analysis; installation, maintenance, and updating of computer software; technical support services, namely, troubleshooting of computer hardware and software problems via telephone and e-mail; computer configuration services, namely, configuring operating system software to provide specific functions, namely, firewall, print server, file server, web server and database functions; computer programming for others; computer consulting in the fields of performance measurement, benchmarking and capacity planning services for computer networks delivered over a global computer network; providing information on computer hardware, software and software design, programming, and debugging techniques over a global computer network