Providing directory information via telephone; information services such as business look-up by category, proximity searching for the closest type of business, providing driving directions, or providing information about matters such as weather, restaurants, hotels, etc; connecting callers who request emergency roadside assistance service, including but not limited to towing, gas, tire changes, jumpstarts, and lockouts, to a dispatcher that will dispatch service to their location; establishing telephonic communication between a user and another person, connecting the user with live operators or automated menus at any time during telephone calls on request by the user, and automatically connecting the user with live operators or automated menus when telephone calls can not be completed, recording telephone messages directed to the user, forwarding recorded messages to the user via telephone and providing telephone numbers called to the user