Providing insurance services over a global computer network, including, managing an insurance auction process where business customers interested in obtaining insurance coverage select coverage from bids submitted by insurance companies; providing real-time quotes to individual customers for specific insurance products; managing an insurance auction process for the reinsurance needs of insurance companies; enabling insurance companies to configure and provide information on their insurance products and rates to agents, brokers and individual customers; facilitating the management of customers' insurance policies, including claims, endorsements, cancellations and renewals of policies; facilitating the management of customers' insurance claims among insurance companies, insurance agents, insurance brokers, insurance adjusters, health care providers, repair shops, and others; and providing information on the insurance industry