customized computer software for use in training and orienting employees on a variety of corporate issues, and instructional manuals related thereto, sold as a unit; pre-recorded audio and video tapes, laser discs, cd-roms and DVD discs featuring information pertaining to business consulting in the field of corporate learning, organizational development, knowledge, management, and e-learning

printed matter and publications, namely, magazines, journals, books, pamphlets instructional and teaching manuals, brochures and leaflets in the field of organizational and personal development, knowledge management, and e-learning

business services for others, namely, business appraisals; business management assistance; professional business consultancy; providing business information in the field of organizational and personal development, knowledge management and e-learning, business inquiries, namely, business consultation and business advisory services; business investigations; business management and organization consultancy; business research; commercial or industrial management assistance; database management, namely, compilation and systemization of information into computer databases; economic forecasting; providing efficiency experts; advisory services for business management; personnel management consultancy; marketing research and studies; opinion polling for business or advertising purposes; publication of publicity texts; providing statistical information; consultancy relating to advertising, business acquisitions, business document management, business efficiency, business management, business organization, business planning, data processing management selection, marketing personnel management, personnel recruitment public relations, the establishment and running of businesses, the organization of promotional campaigns for business, the preparation of business statistics and the selection of personnel, and information and advisory services all relating to the aforesaid services; business consulting services in the field of corporate learning, knowledge management and organization development through the use of off-line and on-line delivery means including via global computer information networks, enterprise networks, and other private networks; providing electronic and non-electronic business services for others, namely, providing business and corporate management services; providing electronic and non-electronic business services for others, namely, assisting businesses in business process and supply chain re-engineering efforts

telecommunication services, namely, communications by computer terminals, namely, electronic transmission of data and documents via computer terminals, communications by telephone, electronic mail services, facsimile transmission, message sending, namely, delivery of messages by electronic transmission, electronic store-and-forward messaging, telephone voice messaging services, wireless digital messaging services, electronic voice messaging, namely, the recording, storage and subsequent transmission of voice messages by telephone; electronic transmission of messages and images through the use of computer terminals; information services, namely, providing communications-related information in the field of organizational and personal development, knowledge management, and e-learning

advisory services relating to the training of employees, the designing of training courses, the analysis of training requirements, and business-related education; conducting training for financial personnel in the field of organizational development, knowledge management and e-learning; conducting training classes for office personnel in skills relating to office systems, typewriting and word processing; conducting training classes related to computer hardware and software, computer techniques, data processing, and data processing techniques, employment skills, sales and the use of the global computer information network and other online and electronic network services relating to business, business management, computer software, computer programs, computer systems, computers, data communications, management consultancy, retail marketing, retail management and the operation of data processing apparatus; provision of training facilities for others; arranging and conducting colloquiums, conferences, congresses, seminars, symposiums and training workshops in the field of organization development, knowledge management and e-learning; providing educational information in the field of organizational development, knowledge management and e-learning; instruction services, namely, conducting workshops, classes, conferences and seminars on-line and off-line in the field of organizational development, knowledge management and e-learning

consultancy services relating to the training of employees, the designing of training courses, the analysis of training requirements, and the implementation of business-related education training