Business management and consultation services in the field of human resources, namely management of, and/or consultation in connection with, recruiting, retention, staffing, and termination of employees, employment policies and procedures manuals, complaint resolution programs, employee handbook development, personnel transitions during mergers and acquisitions, employee performance evaluation systems, customer service training, evaluation and assessment, employee coaching and counseling, employee opinion surveys, employee disciplinary procedures, employee litigation avoidance, executive coaching, government compliance, employee job descriptions, employee training and organizational development, employment compensation and benefits, supervisory and employee training, harassment training and avoidance, pay plans, salary surveys, worker compensation issues, sexual harassment investigations, FMLA, OSHA Compliance, and employee drug and alcohol programs