Application service provider featuring software in the field of business management for financial institutions, namely, for profitability analysis, marketing campaign management, customer relationship management, customer contact management, client privacy management, activity based costing and funds transfers pricing; computer software application development, merger and integration services, namely, integration of computer systems and networks and customized software for others; computer application delivery support services, namely, troubleshooting of computer hardware and software problems via interpersonal contact as well as over the internet