computer software in the field of use of human resources, and manuals sold as a unit therewith; computer software for database management in fields of human resources management and managing volunteers in non-profit organizations and manuals sold as a unit therewith; computer software for job and resume posting on sites on a global communications system and manuals sold as a unit therewith; computer software for job and resume posting on sites on intranets and manuals sold as a unit therewith; computer software for scheduling of meetings and manuals sold as a unit therewith; computer software for payroll management and manuals sold as a unit therewith; computer software for human resource related functions, namely, software in the field of hiring personnel, health and pension benefits, workman's compensation, affirmative action, employment equity, scheduling employment interviews, document storage and display of materials related to human resource management, and manuals sold as a unit therewith

providing on-line information in the field of human resource management, job searching and job postings; electronic retailing services via computer featuring computer software; providing on-line employment counseling services

technical support services, namely, troubleshooting of computer hardware and software problems via telephone and the Internet