Telemarketing services in the nature of tracking and reporting responses to direct marketing campaigns; customer support services in the nature of handling customer inquiries for goods and services made by customers and potential customers of others; procurement, namely, purchasing of goods for others; advertising services in the nature of dissemination of trade show invitations; market research services; marketing services rendered to others in the nature of providing leads to sales people; marketing services rendered to others in the nature of making appointments for sales and marketing personnel, all conducted via multi-channel communication, namely via telephone and via global communications networks