providing multiple-user access to computer and communication networks, including global computer information networks and the web; providing a wide variety of information via global computer information networks; providing a personalized home page; providing an online shopping mall featuring a wide variety of products and services; computer services, namely, providing on-line chat rooms facilities for real- time interaction with other network users concerning topics of general interest; computer services, namely, providing computer bulletin boards in a wide variety of fields; providing use of agent software through a personalized web page interface