MEDICAL COUNSELING, NAMELY PRE-SCHEDULED OUTBOUND AND NON-SCHEDULED INBOUND TELEPHONE AND GLOBAL COMPUTER NETWORK-BASED COUNSELING FOR GENERAL HEALTH CARE, CHRONIC DISEASE MANAGEMENT, ALTERNATIVE OR COMPLIMENTARY MEDICINE, MEDICALLY RELATED LEGAL, FINANCIAL, INSURANCE, RELIGIOUS OR SPIRITUAL ISSUES, AND FAMILY CAREGIVING CONCERNS, OFFERED TO ADULTS OF ALL AGES WITH A PRIMARY EMPHASIS ON OLDER ADULTS AND THEIR YOUNGER-ADULT INFORMAL CAREGIVERS' ISSUES; HOT LINE COUNSELING VIA THE TELEPHONE AND GLOBAL COMPUTER NETWORK, NAMELY OFFERING ADVICE FROM A NURSE REGARDING URGENT AND NON-URGENT ILLNESSES TO ADULTS OF ALL AGES WITH A PRIMARY EMPHASIS ON OLDER ADULTS AND THEIR YOUNGER-ADULT IN FORMAL CAREGIVERS' ISSUES