providing multiple-user access to a global computer information network; electronic mail services; instant messaging services; providing online electronic bulletin boards on a wide variety of topics of general and special interest; providing online chat rooms for transmission of messages among network users; providing a wide variety of information via web sites and electronic mail; providing directories, search engines and databases concerning a wide variety of topics; business and advertising services provided via computer and communication networks; providing web sites featuring third party advertisements placed by computer network users for display to other network users; online auction services; dissemination of advertising for others via computer and communication networks; managing advertising on computer and communication networks for others; design and development of advertisements and advertising campaigns for others; online retail and ordering services featuring a wide variety of goods and services; design, development, hosting, database services, transactional infrastructure, online development tools, consulting and support for the electronic commerce operations of others; video and document conferencing services; a wide variety of computer software; computer user manuals; publications and data in electronic and in print form; production of television, cable and radio programs and program features, segments and items; entertainment services; providing on-line computer games and interactive games played over computer and communication networks; online ticket reservations and sales for shows and other entertainment events; educational services, including online training and distance learning services,