computer services, namely, providing temporary use of on-line nondownloadable software for managing searchable databases of sales, client and patient leads and customer information and interactions; for automating the process of tracking and managing customers and sales; for automating customer support issues and technical support issues; for automating the process of direct marketing; for creating customized marketing plans tailored to individual customers based on demographics, psychographics and purchasing patterns; for automating the process of working with business partners; for coordinating customer responses, managing pricing and quotes, distributing marketing materials and tracking and paying marketing development funds; and for managing searchable databases of inquiries from sales, client and patient leads, and users' activities in response thereto, to allow tracking of the inquiries' status and the users' responsiveness; technical support services, namely, supporting individuals and enterprises in importing sales, client and patient lead information from remote sources into a searchable database, selectively forwarding such information to remote users, and tracking such information and the users' responses thereto; (computer consultation, namely, assisting individuals and enterprises in preparing, using and maintaining searchable databases of sales, client and patient leads and customer information and interactions; software designing and programming for others, namely, preparing searchable databases of sales, client and patient leads and customer information and interactions; and preparing templates for responding to submissions from such leads; technical support services, namely, supporting individuals and enterprises in establishing, maintaining, upgrading and using searchable databases for sales, client and patient leads and customer information and interactions; and monitoring the computer systems of others, maintaining and updating computer software, and providing backup computer programs for use in managing sales, client and patient leads and customer information and interactions