ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFE - Trademark Details
Status: 602 - Abandoned-Failure To Respond Or Late Response
Serial Number
75844973
Word Mark
ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFE
Status
602 - Abandoned-Failure To Respond Or Late Response
Status Date
2003-01-22
Filing Date
1999-11-10
Mark Drawing
3000 - Illustration: Drawing or design which also includes word(s)/ letter(s)/number(s)
Typeset
Design Searches
260120 - Circles within a circle.
Published for Opposition Date
2001-07-24
Attorney Name
Law Office Assigned Location Code
M10
Employee Name
KOVALSKY, LAURA G
Statements
Disclaimer with Predetermined Text
"ACQUISITION", "OPTIMIZATION", "RETENTION", "CENTRAL CUSTOMER CARE DATABASE" and "LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT."
Goods and Services
BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY INITIATING, RECEIVING AND RESPONDING TO ON-LINE INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS
Goods and Services
TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING
Classification Information
International Class
35 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
2000-02-22
Primary Code
035
First Use Anywhere Date
1999-12-01
First Use In Commerce Date
1999-12-01
International Class
41 - Education; providing of training; entertainment; sporting and cultural activities. - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes
100, 101, 107
Class Status Code
6 - Active
Class Status Date
2001-04-06
Primary Code
041
First Use Anywhere Date
1999-12-01
First Use In Commerce Date
1999-12-01
Correspondences
Name
Ann K. Ford, Esq.
Address
Please log in with your Justia account to see this address.
Trademark Events
| Event Date | Event Description |
| 2000-04-07 | ASSIGNED TO EXAMINER |
| 2000-04-07 | ASSIGNED TO EXAMINER |
| 2000-04-10 | ASSIGNED TO EXAMINER |
| 2000-04-13 | ASSIGNED TO EXAMINER |
| 2000-08-25 | ASSIGNED TO EXAMINER |
| 2000-08-29 | NON-FINAL ACTION MAILED |
| 2001-02-28 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2001-04-09 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2001-07-11 | NOTICE OF PUBLICATION |
| 2001-07-24 | PUBLISHED FOR OPPOSITION |
| 2001-10-16 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| 2002-01-09 | USE AMENDMENT FILED |
| 2002-01-24 | STATEMENT OF USE PROCESSING COMPLETE |
| 2002-02-01 | NON-FINAL ACTION MAILED |
| 2002-03-26 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2002-05-08 | FINAL REFUSAL MAILED |
| 2002-08-06 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 2003-01-22 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
