computer software, and computer related apparatus, namely, universal telephony platforms, call centers, servers, automatic telephone dialers, computers, computer terminals, workstations comprising a computer terminal with voice communications, data processors, voice processors, interactive controllers, voice controllers, data controllers, data routers, data switches, voice routers, voice switches, private branch exchanges, and automatic call distributors, all for enabling, managing, storing, organizing, directing, networking, and controlling information such as voice, video, data, facsimile, e-mail, mixed media, multiple media multi-media, information such as voice, video, data, facsimile, e-mail mixed media, multiple media, multi-media, communications, and databases; for exchanging information and tasks via local, national and global information networks; for maintaining security of and controlling access to information networks; for browsing and searching for information and tasks among communications networks and databases; for enabling multi-user access to local, national and global information networks; and for providing graphical user interfaces for transmission of information and tasks