FOR A BETTER RETURN ON CUSTOMERS - Trademark Details
Status: 606 - Abandoned - No Statement Of Use Filed
Serial Number
75403034
Word Mark
FOR A BETTER RETURN ON CUSTOMERS
Status
606 - Abandoned - No Statement Of Use Filed
Status Date
2001-01-26
Filing Date
1997-12-10
Mark Drawing
1000 - Typeset: Word(s)/letter(s)/number(s)
Typeset
Published for Opposition Date
2000-05-02
Attorney Name
Law Office Assigned Location Code
M50
Employee Name
STINE, DAVID H
Statements
Goods and Services
COMPUTER SOFTWARE FOR USE IN MANAGING AND ACCESSING DATA BASES FOR PRODUCTS AND SERVICES THAT CUSTOMERS INQUIRE ABOUT FOR SALES, SERVICE, AND OR TECHNICAL SUPPORT, AND FOR PROVIDING DELIVERY OF THE PRODUCT, SERVICE, OR TECHNICAL SUPPORT TO THE CUSTOMER, FOR PROVIDING CUSTOMER SERVICES, SALES, AND SUPPORT, AND FOR PROVIDING EMPLOYEE TRAINING IN TELEMARKETING, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; INTERACTIVE KIOSK SYSTEMS COMPRISED OF KIOSKS AND AUDIO-VISUAL COMMUNICATIONS EQUIPMENT, NAMELY, MONITORS, SPEAKERS, MICROPHONES, CAMERAS, COMPUTERS, AND COMPUTER SOFTWARE FOR USE IN ALLOWING A CUSTOMER OF OTHERS TO ACCESS A CUSTOMER SERVICE REPRESENTATIVE AT A REMOTE LOCATION BY AUDIO AND VIDEO AND ACCESS OTHER INFORMATION ABOUT PRODUCTS AND SERVICES, SALES AND SUPPORT, AND TO CONTROL THE AUDIO VISUAL COMMUNICATIONS BETWEEN KIOSKS
Goods and Services
TELEPHONE ANSWERING SERVICES; TELEMARKETING SERVICES; COMPUTERIZED DATABASE MANAGEMENT SERVICES; TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; EMPLOYMENT AGENCY SERVICES; ADVERTISING AGENCY SERVICES, NAMELY, PROMOTING THE GOODS AND SERVICES OF AIRLINES, BANKS AND OTHER FINANCIAL SERVICES COMPANIES, TELEPHONE COMPANIES, COMPUTER AND TECHNOLOGY COMPANIES, UTILITY COMPANIES, MAIL AND PACKAGE DELIVERY COMPANIES, AND HEALTHCARE COMPANIES, THROUGH THE DISTRIBUTION OF PRINTED AND AUDIO VISUAL PROMOTIONAL MATERIALS AND BY RENDERING SALES PROMOTION ADVICE AND ASSISTANCE; MANAGEMENT OF CALL CENTERS FOR OTHERS; PROVIDING SALES PROMOTION ADVICE VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION
Goods and Services
TELECOMMUNICATIONS SERVICES ALLOWING COMMUNICATIONS AMONG CUSTOMERS AND CUSTOMER SERVICE CENTERS, NAMELY, TELEPHONE AND GLOBAL COMPUTER NETWORK COMMUNICATION SERVICES
Goods and Services
PROVIDING EDUCATIONAL SEMINARS AND COURSES OF INSTRUCTION IN THE FIELDS OF TELEPHONE ANSWERING SERVICES, TELEMARKETING SERVICES, TELECOMMUNICATIONS, AND TELESERVICING IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE AND GLOBAL COMPUTER NETWORK INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES
Goods and Services
CONSULTING SERVICES IN THE FIELDS OF COMPUTER SOFTWARE, COMPUTER PROGRAMMING, COMPUTER SYSTEMS, DATABASE COMPILING AND MANAGEMENT AND INTERACTIVE ELECTRONIC KIOSK SYSTEMS; COMPUTER PROGRAMMING SERVICES; COMPUTER DATABASE COMPILATION AND DEVELOPMENT SERVICES; COMPUTER SYSTEMS DESIGN AND DEVELOPMENT SERVICES; RESEARCH AND PRODUCT DEVELOPMENT FOR OTHERS IN THE FIELDS OF TELEMARKETING AND TELESERVICING, IN THE NATURE OF RECEIVING AND RESPONDING TO TELEPHONE INQUIRIES FROM CUSTOMERS OF OTHER BUSINESSES; PROVIDING GENERAL INFORMATION AND TECHNICAL ASSISTANCE REGARDING PRODUCTS AND SERVICES VIA TELEPHONE, GLOBAL COMPUTER NETWORK AND VIDEO TELECOMMUNICATION
Classification Information
International Class
9 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
1998-02-05
Primary Code
009
International Class
35 - Advertising; business management; business administration; office functions. - Advertising; business management; business administration; office functions.
US Class Codes
100, 101, 102
Class Status Code
6 - Active
Class Status Date
1999-05-12
Primary Code
035
International Class
38 - Telecommunications. - Telecommunications.
US Class Codes
100, 101, 104
Class Status Code
6 - Active
Class Status Date
1998-02-05
Primary Code
038
International Class
41 - Education; providing of training; entertainment; sporting and cultural activities. - Education; providing of training; entertainment; sporting and cultural activities.
US Class Codes
100, 101, 107
Class Status Code
6 - Active
Class Status Date
1998-02-05
Primary Code
041
International Class
42 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
1998-02-05
Primary Code
042
Correspondences
Name
JEFFREY N MAUSNER
Address
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Trademark Events
| Event Date | Event Description |
| 1998-09-25 | ASSIGNED TO EXAMINER |
| 1998-10-02 | ASSIGNED TO EXAMINER |
| 1998-10-19 | NON-FINAL ACTION MAILED |
| 1999-04-14 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 1999-05-17 | FINAL REFUSAL MAILED |
| 1999-11-12 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2000-01-24 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 2000-03-31 | NOTICE OF PUBLICATION |
| 2000-05-02 | PUBLISHED FOR OPPOSITION |
| 2000-07-25 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| 2001-05-15 | ABANDONMENT - NO USE STATEMENT FILED |
