financial services, namely, banking services; financial planning services; mutual fund distribution services, namely, brokerage and distribution of mutual fund shares; mutual fund investment services, namely, investment management of commingled pools of investor monies; custodian services, namely, holding cash, securities, and other financial instruments; investment management services for individual retirement accounts, asset allocation accounts, and commingled assets held as fiduciary; shareholder services, namely, providing periodic reports and statements, account information, transaction assistance, and other shareholder account-related services; administration services, namely, processing securities and mutual fund share transactions, record-keeping, mutual fund share-pricing, mailing reports, proxies, prospectuses, and other materials to shareholders, providing reports, and preparation and distribution of dividend income and capital gains distributions to shareholders; transfer agency and dividend-disbursing services, namely, share and shareholder record-keeping and reporting; and investment advice