providing services as part of assistance agreements, namely, telephone communications, electronic mail; telematic services, namely, services allowing the access to on-line databases, on-line information and communication services through computer networks, and services of telephone answering and message coverage

services as part of assistance agreements, namely, assistance services for ill children at home, nurse services, private tutor services, nursing care for elderly people, custody of familiar animals; assistance for administration proceedings, namely, obtaining and renewing of any administrative documents (non-legal); accompaniment of children to day nursery or school; services of household daily help, family workers, messengers, ambulances, taxis; assistance for moving; reservation of beds in hospitals; advice and information, namely, legal and administrative issues (not for business purposes); advice in the field of software (not for business purposes), namely, services to obtain information and assistance for use of computers and software (hot line); advice in the field of professional moving and relocation (not for business purposes) to assist in job transfer; hotel, temporary housing, pensions and restaurant accommodations; advice and information of general interest through computer network