computer hardware, namely, monitors, personal computers, computer printers, [ modems,] keyboards featuring programmable function keys, surge protectors, connecting cables, and multitasking operating system; compact discs featuring information to assist florists in the operation of their businesses, for sending and receiving orders and messages, on listings of members of a florist association, and on florist advertising; computer software for accounting, bookkeeping, cash flow management, sales analysis, special occasion reminder files, facilitating communication on a computer network, automating order processing for wire and telephone sales; creating customer, recipient, order, credit card information, and history of purchases databases; sending and receiving electronic messages, printing detailed order information; printing daily totals to post to ledger; providing end of day credit card settlements; providing end of day order histories; and automatic updating of customer profiles