providing computer software that may be downloaded from a global computer network for - monitoring times throughout the world; utility software for uninstalling and removing software applications; personal trip planning; personal tax preparation; personal financial planning; organizing and keeping personal and business records in the nature of inventory records, payroll records, accounts receivable, sales records, tax records; creating legal documents and forms for individual and small business use; desk top publishing; church and bible study; genealogy research; reference and instructional materials, namely, telephone directories, dictionaries, medical and drug references