informational and consulting services, namely, assessing energy efficiency levels, including electronic monitoring and analysis of energy commodities, aggregating data elements, equipment failure analysis, inservice testing and evaluation, and design construction and project management for the utilities industry, computer software installation and implementation data entry and collection, automated budget watching, exception analysis triggering user contact upon reaching user-defined limits, periodic automated data reporting and auditing, trend analysis for forecasting and query on evaluations, budget forecasting, rate evaluation and determination, and bill and payment administration and processing for others