Artificial intelligence as a service (AIAAS) services featuring software using artificial intelligence (AI) for providing an interactive conversational assistant that answers natural-language questions about software contracts, vendors, spending, and cloud marketplace transactions based on the user’s own business data; Software as a service (SAAS) services, namely, hosting software for use by others for creating and submitting software procurement and purchase requests through a guided conversational interview; Software as a service (SAAS) services, namely, hosting software for use by others for reading uploaded contract documents and extracting and structuring their data into contract records; Software as a service (SAAS) services, namely, hosting software for use by others for generating proactive insights, summaries, and recommendations regarding vendor performance, contract renewals, and software and cloud computing spend based on the user’s own business data; Application service provider (ASP) featuring software using artificial intelligence (AI) for conducting conversational research that compares third-party software and services available through cloud computing marketplaces and generating purchasing recommendations