SaaS services featuring software using artificial intelligence to increase operational efficiency in laboratories, namely, software for asset monitoring and asset management, for equipment reservation management and lab requisitioning, for usage tracking and reporting on lab instrument utilization for the purpose of lab planning, optimizing operational spend, and reducing workflow disruption, for reviewing instrument service history, for reporting maintenance and service issues, for managing service requests, and for scheduling maintenance and repair services, for providing alerts the instant an instrument stops running and for providing notifications when it's time to perform preventive maintenance or to replace key consumables, for storeroom management, for remote operational monitoring of instruments, for providing real-time access to inventory data for laboratory assets and scientific instruments, apparatus, and equipment, for analyzing inventory, service history, and entitlement and utilization data to make decisions regarding instrument mix and service contract coverage, for billing, invoicing, and expense tracking, for supporting regulatory and quality assurance compliance with data traceability, calibration, and performance validation, for monitoring, recording and reporting data for the purpose of analytical instrument life cycle management, asset optimization consulting, consumables inventory management and data-based laboratory productivity solutions, and for preparing, storing, and delivering communications, information and reports regarding the foregoing