Downloadable computer software using artificial intelligence (AI) for analysis of business relationship data, including bulk analysis of text, audio, voice, and video communications and recordings, client relationship management, matching and assignment of personnel to clients and business accounts, and monitoring and assessment of business relationship quality; Downloadable computer software using artificial intelligence (AI) for predicting customer churn and attrition risk, predictive modeling, machine learning, generating business analysis reports and coaching recommendations, business analytics, data science analysis, and natural language interaction between computers and humans; Downloadable application programming interface (API) software; Downloadable electronic databases in the field of business relationships, personality analytics, behavioral analytics, and psychographic data

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