taking and relaying customer inquiries for service businesses; appointment scheduling and appointment reminder services for service businesses; Telephone answering services for service businesses; invoicing services for service businesses; promoting the goods and services of service businesses by conducting follow-up outreach to their past customers

Software as a service (SAAS) services featuring software for automated communication for service businesses with their owners, customers, personnel, and other third parties with whom the business deals, by voice call, text message, electronic messaging, and email, namely, answering and responding to customer inquiries, capturing new customer leads, scheduling and rescheduling appointments, sending appointment reminders, preparing and sending price quotes, preparing, sending and tracking invoices, conducting follow-up outreach to past customers, and alerting the business owner to matters requiring attention.