Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence (AI) for automating the administration, maintenance, configuration, customization, software development, quality assurance testing, user acceptance testing, and deployment of changes to customer relationship management (CRM) software platforms, and for receiving, triaging, tracking, and managing customer support and enhancement requests relating to such platforms; Technical support services, namely, troubleshooting of customer relationship management (CRM) computer software problems