Software as a service (SaaS) services featuring software for recording and organizing all of a user's digital interactions and providing reports, reminders and information on those interactions; software as a service (SaaS) services featuring software for use in customer relationship management (CRM); platform as a service (PaaS) services featuring computer software platforms for use in customer relationship management (CRM) and for recording and organizing all of a user's digital interactions and providing reports, reminders and information on those interactions; Software as a service (SAAS) services featuring software in the field of customer, business and personal correspondence management for sharing, organizing, recording, reporting, charting and analyzing all of a user's digital signals, namely, digital and electronic correspondence, emails, instant messages, calendar items, social media postings, phone calls by landline, cell and VoIP, voice messages, text messages and communications through a program's Application Programming Interface; providing temporary use of on-line non-downloadable software for use in customer relationship management (CRM)