Computer software for monitoring, tracking, analyzing and providing feedback on electronic documents in order to improve business efficiencies, manage knowledge, manage operations information and manage business process information; computer software for searching, compiling, indexing, organizing and analysing information contained in electronic form, in the field of management of electronic documents and business process intelligence; computer software for the collection, compiling, editing, organizing, modifying, book marking, transmission, storage, analysis and sharing of templates, data and information contained in electronic form, in the field of management of electronic documents and business process intelligence; computer software for file sharing information contained in electronic form; computer software for document management, archiving and retrieval; E-commerce software to allow users to perform electronic business transactions via a global computer network. All of the goods in this class are not for use in analysing computer data in the field of national security

Printed materials, namely, newsletters, reports, manuals and guides for use in the field of management of electronic documents and business process intelligence

Process intelligence services and operational intelligence services relating to computer software and software as a service for identifying, designing, monitoring, tracking, analyzing and providing feedback on electronic documents to improve operational efficiencies; Document management services relating to computer software and software as a service for identifying, designing, monitoring, tracking, analyzing and providing feedback on electronic documents to improve operational efficiencies, manage knowledge, manage operations information and manage operational process information; Providing information in the fields of knowledge management and operational intelligence relating to computer software and software as a service for identifying, designing, monitoring, tracking, analyzing and providing feedback on electronic documents to improve operational efficiencies, manage knowledge, manage operations information and manage operational process information; Consulting in the fields of knowledge management and operational intelligence relating to computer software and software as a service for improving operational efficiencies through use of electronic documents

Providing multiple user access to proprietary collections of information, data and templates through global computer information networks, terrestrial cable, satellite, Internet, wireless and wire-link systems and other means of communications, in the field of knowledge management of electronic documents and business process intelligence; providing multiple user access to information, data and templates through global computer information networks, terrestrial cable, satellite, Internet, wireless and wire-link systems and other means of communications for collection, compiling, editing, organizing, modifying, book marking, transmission, storage, analysis and sharing, in the field of knowledge management of electronic documents and business process intelligence

Educational services, namely, conducting courses, seminars, and workshops and distributing course materials in connection therewith in the field of management of electronic documents and business process intelligence; developing educational materials for others

Information technology services, namely, technical support and help desk services, in the field of management of electronic documents and business process intelligence; installation and maintenance of computer software; computer services, namely providing software network interfaces in the fields of knowledge management of electronic documents and business process intelligence; data mining, extraction, sharing and retrieval of information, data and templates available through global computer networks, terrestrial cable, satellite, Internet, wireless and wire-link systems and other means of communications in the field of management of electronic documents and business process intelligence; cloud computing and software as a service (SAAS) provider, for computer software for monitoring, tracking, analyzing and providing feedback on electronic documents in order to improve business efficiencies, manage knowledge, maintain operations information and maintain business process information, and for computer software for searching, compiling, indexing, organizing and analysing information contained in electronic form in the field of knowledge management of electronic documents and business process intelligence, and for computer software for the collection, compiling, editing, organizing, modifying, book marking, transmission, storage, analysis and sharing of templates, data and information contained in electronic form in the field of knowledge management of electronic documents and business process intelligence, and for computer software for file sharing information contained in electronic form in the field of management of electronic documents and business process intelligence, and for computer software for document management, archiving and retrieval. All of the services in this class are not for use in analysing computer data in the field of national security