Alternative dispute resolution services, namely: mediation, arbitration, mediation with and agreement to follow with arbitration if mediation fails, private judging, judge pro tempore, special master; facilitation of business meetings, namely, retreats, strategic planning meetings, work-group conflict-resolution events, and team-building events; facilitation of resolution to board-executive issues; training of individuals and groups for business purposes, namely, training regarding job tasks, problem-solving skills, management techniques, communication skills and conflict management skills; business consulting services, namely, strategic planning, organizational assessment, succession planning, and start-up services, and consultation regarding dispute resolution systems design, financial issues, human resources issues, marketing plans, and technology issues; providing the service of a hearing officer for public and private hearings; providing the service of neutral evaluation of legal case value; providing the service of mock jury trials; providing the service of mock focus groups concerning jury trials

Alternative dispute resolution services, namely, mediation, arbitration, mediation with and agreement to follow with arbitration if mediation fails, private judging, judge pro tempore, special master; providing the services of a hearing officer for public and private hearings; providing the service of neutral evaluation of legal case value