providing a web based system and online portals in the field of consumer-to-business commerce for consumers to enter, manage and modify their consumer preference information for use by merchants to create and manage offers for delivery of services to consumers; providing a web based system and online portal in the field of consumer-to-business commerce for consumers to enter questions and comments regarding goods and services provided by the utility and third party service providers and product manufacturers and to allow other customers to respond; providing a web-based on-line portal that provides customer access to their electric bill account information, energy usage pattern information, and energy consumption and usage data, for purposes of utility account business management and energy usage management

providing a website featuring audio, video, photographic and prose presentations regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment and customer account start-up/discontinuance; providing a website featuring non-downloadable instructional videos regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment, including energy rebates, and customer account start-up/discontinuance; providing a website featuring informational, non-downloadable photographic, audio, and video presentations regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment and customer account start-up/discontinuance; providing a website featuring information regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment and customer account start-up/discontinuance; providing a website featuring educational information regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment and customer account start-up/discontinuance; providing information regarding public utility specific eService transactions including eBilling, ePayment, utility program enrollment and customer account start-up/discontinuance all via the Internet; providing information to consumers of public utility services regarding current issues concerning their utility and their utility service; providing information, news and commentary to consumers of public utility services regarding current issues concerning their utility and utility service; providing links to websites of others featuring information regarding public utility services and public utility programs; providing information regarding public utility services and public utility programs; providing a web based on-line portal that provides (i) customer access to their energy (e.g. gas and electric) bill account information, energy usage, consumption and efficiency pattern information and data, bill viewing, access to electric/gas and energy usage history and energy reports, scheduling, deadlines, payment dates, for purposes of utility account management and energy usage management; (ii) energy (e.g. gas and electric) related information, including news, weather and power outage, emergency and service interruption information, updates, utility and energy product information, cost and energy saving programs, products and services; (iii) communication services (i.e. chatting, texting, and instant messengering and alert services, including to and for mobile devices); (iv) customer service, including providing customer service representatives for responding to and assisting customers in the field of gas and electric utility services; (v) electronic transaction services, including utility (gas and electric) billing and payment services; electric and gas public utility services; public utility services in the nature of electricity distribution, transmission of electricity and natural gas distribution