Computer software and downloadable computer software used to perform business operations and general office functions, namely, document authoring, storage, retrieval, version history tracking, profiling, access control, and security, managing electronic mail, calendar and scheduling, desktop publishing, image editing, graphics creation and editing, drawing, computer aided design and drafting, creation of multimedia presentations, project management, customer management, business planning, business consolidation, risk management, quality management, project management, stake holder and shareholder relationship management, simulation and enterprise business management, business financial management and direct mail management, production and materials management, accounting and finance, quality management and plant maintenance, and personnel and project management, software platform for software integration in the field of business management, graphical user interface, computer graphics, database management, application and database integration, editing, organizing, modifying, book making, transmission, storage, and sharing of data and information, customer relationship management, database management, facilities management, business process integration, resource management, adaptive manufacturing, object modeling, application development, predictive maintenance, personnel and resource management, device integration, supply chain management, research and development, communications software for connecting global computer networks; computer software for creating searchable databases of information and data; computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; computer software for administration of computer local area networks; computer software for controlling and managing access server applications; computer software for encryption; computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; computer software to enhance the audio-visual capabilities of multimedia applications, namely, for the integration of text, audio, graphics, still images and moving pictures; computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; enterprise software for creating a database for non-transactional data and computer search engine software for database content; facilities management software, namely, software to control building environmental, access and security systems

Printed materials, namely, catalogs, manuals, and operating instruction sheets, featuring information on the operation of computer software

Communication services, namely, electronic transmission of data and documents among users of computers; providing private and secure real time electronic communication over a computer network

Educational services, namely, training in the creation, development, use, and application of computer software and electronic data processing

Provision of data and information on the internet about development, creation, programming, execution, application, use, operation modification, maintenance, rental, updating and design of computer programs and software; consulting services in the fields of design, selection, creation, development, implementation, and use of computer hardware and software systems for others; research in the area of computer programs and software; creation, development and design of computer programs and software for others, in particular for business function areas; maintenance of computer software; updating of computer software for others; rental of computer software; computer services, namely, hosting on-line web facilities for others for organizing and conducting online meetings, gatherings, and interactive discussions; computer software consultation