Online software, including for customer analysis, interactions, experience, satisfaction and inquiries, managing interactions between companies and customers and enabling conversations, communications, feedback, reviews, analyses; online software enabling conversations and messages with customers

Advertising; commercial business management; commercial administration; office functions; advertising material distribution services; arranging subscriptions to telecommunications services on behalf of third parties; presenting products via all means of communication for retail sale; computerized file management services; updating, compiling, systematizing, sorting, editing and encoding information in databases; organization of exhibitions for commercial or advertising purposes; online advertising on a computer network; publication of advertising texts; rental of advertising space; services for disseminating advertisements; public relations services; providing outsourcing services in the field of customer relationship management; commercial information and advice in the following fields: customer services and product management; advertising the services of other suppliers, in order to enable customers to conveniently view and compare the services of those suppliers; customer loyalty services for commercial, promotional or advertising purposes; customer club services for commercial, promotional and/or advertising purposes (terms considered too vague in the opinion of the International Bureau - rule 13 (2) (b) of the Regulations); establishing statistics; gathering and processing statistics; analysis of commercial statistics; statistical analysis and reporting; provision of statistical information relating to business; provision of statistics; statistical research services; consultancy in relation to preparing business statistics; market studies and analyses; company management and administration assistance services, namely, analysis, assessment, comparison and advice concerning companies, including company service levels; consumer reviews, product reviews and service ratings (terms considered too vague in the opinion of the International Bureau - rule 13 (2) (b) of the Regulations); collecting, managing and transferring ratings, reviews and recommendations in connection with the following fields: third party products and services for commercial advertising and advice and information

Research and development of new products (for others); design and development of software; developing (designing), installing, updating, servicing and renting computer software; Software as a Service [SaaS]; creation of websites on the Internet; compilation of web pages for the Internet; rental of Internet security programs; updating of Internet pages; hosting platforms on the Internet; hosting memory space on the Internet; providing Internet search engines; programming of software for internet platforms; design and development of Internet security programs; development of software solutions for Internet access providers and Internet users; designing an Internet platform for e-commerce; designing, creating, hosting and maintaining Internet sites on behalf of third parties; creating electronically produced web pages for offering services online and on the Internet; consulting services relating to design of home pages and websites; assistance services in the following fields: creating homepages and pages on the Internet; customized writing of computer software, codes and programs for the creation of web pages on the Internet; development of computer systems; rental of computer software