Design, architecture, development, and customization of digital transformation software-based solutions for electronic devices aimed at accelerating the customer journey and enhancing customer experience intended for telecommunications providers and telecommunication devices; software as a service (SaaS) and platform as a service (PaaS) services for the digital lifecycle management of electronic devices, which enable control over device-related onboarding, service, support, technical diagnostics, repair, insurance eligibility determination, device upgrades, trade-ins, and providing contextual solutions and promotional offers to end-users; software as a service (SaaS) and platform as a service (PaaS) services, integrating artificial intelligence, remote device intelligence, and device history tracking, allow mobile operators and other electronic device lifecycle stakeholders to onboard a device and guide the right action at the right time across channels to solve customer issues while driving net promoter score (NPS) and margins