recorded computer software for use in maintaining compliance with business and government standards at multiple business locations, for collecting and processing data, analyzing business functions and performance, managing business processes, conducting business audits, conducting productivity audits, inspecting and managing raw materials supplies and incoming goods, inspecting and managing retail floors, auditing warehouses and managing inventory, managing commercial kitchens, managing employee tasks, conducting safety assessments and pest control audits, documenting wear and tear to premises and equipment, tracking and documenting compliance with government protocols, tracking and documenting compliance with banking standards, tracking and documenting compliance with health and safety regulations and standards, managing financial risk, documenting compliance with presentation and display standards, assessing physical hazards to customers and employees, training employees, standardizing merchandise displays, generating checklists for use in monitoring and evaluating operational processes and staff, collaborating on marketing activities and managing customer feedback published in social media; computer screen saver software, recorded on computer media; downloadable computer screen saver software; computer game software, downloadable; computer game software, recorded; downloadable computer programs for use maintaining compliance with business and government standards at multiple business locations, for collecting and processing data, analyzing business functions and performance, managing business processes, conducting business audits, conducting productivity audits, inspecting and managing raw materials supplies and incoming goods, inspecting and managing retail floors, auditing warehouses and managing inventory, managing commercial kitchens, managing employee tasks, conducting safety assessments and pest control audits, documenting wear and tear to premises and equipment, tracking and documenting compliance with government protocols, tracking and documenting compliance with banking standards, tracking and documenting compliance with health and safety regulations and standards, managing financial risk, documenting compliance with presentation and display standards, assessing physical hazards to customers and employees, training employees, standardizing merchandise displays, generating checklists for use in monitoring and evaluating operational processes and staff, collaborating on marketing activities and managing customer feedback published in social media; computer operating programs, recorded; downloadable graphics for mobile phones; recorded computer software platforms for use in the database management; downloadable computer software platforms for use in database management; downloadable computer software in the nature of a mobile application for use maintaining compliance with business and government standards at multiple business locations, for collecting and processing data, analyzing business functions and performance, managing business processes, conducting business audits, conducting productivity audits, inspecting and managing raw materials supplies and incoming goods, inspecting and managing retail floors, auditing warehouses and managing inventory, managing commercial kitchens, managing employee tasks, conducting safety assessments and pest control audits, documenting wear and tear to premises and equipment, tracking and documenting compliance with government protocols, tracking and documenting compliance with banking standards, tracking and documenting compliance with health and safety regulations and standards, managing financial risk, documenting compliance with presentation and display standards, assessing physical hazards to customers and employees, training employees, standardizing merchandise displays, generating checklists for use in monitoring and evaluating operational processes and staff, collaborating on marketing activities and managing customer feedback published in social media; downloadable image files containing photographs of business premises and merchandising displays; downloadable music files; downloadable emoticons for mobile phones

business administration of consumer loyalty programs; business administration of frequent flyer programs; business administrative assistance in responding to requests for proposals [RFPs]; business administrative processing of purchase orders; business administrative services for medical referrals; business administrative services for the relocation of businesses; advertising services; publicity agency services; advertising by mail order; production of advertising films; rental of advertising space; rental of advertising time on communication media; office functions in the nature of appointment reminder services; office functions in the nature of appointment scheduling services; auctioneering; bill-posting; rental of billboards and advertising boards; accounting services; business advisory services for business management; business appraisals; business auditing; business efficiency expert services; business inquiries; business investigations; business management and organization consultancy; business management assistance; business management consultancy; business management for freelance service providers; business management of hotels; business management of performing artists; business management of reimbursement programs for others; business management of sports people; business organization consultancy; business project management services for construction projects; business research; professional business consultancy; providing business information; providing business information via a website; commercial business administration of the licensing of the goods and services of others; commercial business information agency services; commercial lobbying services; commercial or industrial business management assistance; providing commercial and business contact information; providing commercial business information and advice for consumers in the choice of products and services; business competitive intelligence services; compilation of information into computer databases; compilation of statistics for business purposes; compiling indexes of information for commercial or advertising purposes; computerized file management; consultancy regarding advertising communication strategies; consultancy regarding public relations communication strategies; consumer profiling for commercial or marketing purposes; corporate communications services, namely, conducting business audits in the field of communication; cost price analysis; office functions in the nature of data search in computer files for others; demonstration of goods; development of advertising concepts; direct mail advertising; dissemination of advertising matter; distribution of samples; drawing up, namely preparation of statements of accounts; economic forecasting; employment agency services; organization of exhibitions for commercial or advertising purposes; organization of fashion shows for promotional purposes; financial auditing; gift registry services; import-export agency services; interim business management; invoicing; layout services for advertising purposes; market intelligence services; conducting market studies; marketing; marketing in the framework of software publishing; marketing research; media relations services; modelling for advertising or sales promotion; negotiation and conclusion of commercial transactions for third parties; negotiation of business contracts for others; news clipping services; arranging newspaper subscriptions for others; office machines and equipment rental; rental of office equipment in co-working facilities; online advertising on a computer network; online retail store services for downloadable and pre-recorded music and movies; online retail store services for downloadable digital music; online retail store services for downloadable ring tones; provision of an online marketplace for buyers and sellers of goods and services; public opinion polling; outdoor advertising; outsourced administrative management for companies, namely, outsource service provider in the field of business management); business assistance outsourcing services; pay per click advertising; payroll preparation; personnel management consultancy; personnel recruitment; photocopying services

cable television broadcasting; communications by cellular phones; communications by computer terminals; communications by fibre optic networks; communications by telegrams; communications by telephone; computer aided transmission of messages and images; telecommunications services, namely, electronic bulletin board services; facsimile transmission; message sending; news agency services for electronic transmission; radio, telephone or other means of electronic communication, namely, paging services; providing access to databases; providing information in the field of telecommunications; providing internet chatrooms; providing online forums for transmission of messages among computer users; providing telecommunication channels for teleshopping services; providing telecommunications connections to a global computer network; providing user access to global computer networks; radio broadcasting; radio communications; rental of access time to global computer networks; rental of facsimile apparatus; rental of message sending apparatus; rental of modems; rental of smartphones; rental of telecommunication equipment; rental of telephones; satellite transmission; streaming of data; telecommunications routing and junction services; teleconferencing services; telegraph services; telephone services; television broadcasting; telex services; transmission of digital files; transmission of electronic mail; transmission of greeting cards online; transmission of podcasts; transmission of telegrams; video-on-demand transmission; videoconferencing services; voice mail services; wireless broadcasting

practical demonstration training in the field of management of retail businesses, restaurants and financial institutions, customer service, and use of computer programs to streamline and improve business processes; training services provided via simulators in the field of management of retail business floors, restaurants and financial institution premises, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of colloquiums in the field of management of retail businesses, restaurants and financial institutions, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of congresses in the field of management of retail businesses, restaurants and financial institutions, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of conferences in the field of business management, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of workshops and training in the field of business management, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of seminars in the field of business management, customer service, and use of computer programs to streamline and improve business processes; arranging and conducting of symposiums in the field of management of retail businesses, restaurants and financial institutions, customer service, and use of computer programs to streamline and improve business processes; education and entertainment services, namely, arranging and conducting educational competitions for students in the field of business; education and training advice in the nature of vocational guidance; online videos, not downloadable, namely, instructional videos in the field of business management, customer service, and use of computer programs to streamline and improve business processes; entertainment services, namely, providing non-downloadable playback of music via global communications networks; providing television programmes, not downloadable, via video-on-demand services; providing films, not downloadable, via video-on-demand services; electronic desktop publishing; online publication of electronic books and journals; publication of texts, other than publicity texts; written text editing; teaching in the field of business management, customer service, and use of computer programs to streamline and improve business processes

architectural consultancy; business card design; calibration services; cloud computing featuring software for use in database management; computer programming; computer security consultancy; computer software consultancy; computer software design; computer system analysis; computer system design; computer technology consultancy; computer virus protection services; conducting technical project studies; consultancy in the design and development of computer hardware; conversion of computer programs and data, other than physical conversion; information technology services, namely, creating and designing website-based indexes of information for others; creating and maintaining web sites for others; data encryption services; data security consultancy; development of computer platforms; duplication of computer programs; electronic data storage; electronic monitoring of credit card activity to detect fraud via the internet; electronic monitoring of personally identifying information to detect identity theft via the internet; engineering; graphic arts design; graphic design of promotional materials; web site services; industrial design; information technology [IT] consultancy; installation of computer software; interior design; internet security consultancy; maintenance of computer software; monitoring of computer systems by remote access to ensure proper functioning; monitoring of computer systems for detecting unauthorized access or data breach; monitoring of computer systems to detect breakdowns; off-site data backup; platform as a service [PaaS] featuring computer software platforms for use in database management; providing information relating to computer technology and programming via a web site; providing search engines for the internet; recovery of computer data; server hosting; software as a service [SaaS] services featuring software for use in maintaining compliance with business and government standards at multiple business locations, for collecting and processing data, analyzing business functions and performance, managing business processes, conducting business audits, conducting productivity audits, inspecting and managing raw materials supplies and incoming goods, inspecting and managing retail floors, auditing warehouses and managing inventory, managing commercial kitchens, managing employee tasks, conducting safety assessments and pest control audits, documenting wear and tear to premises and equipment, tracking and documenting compliance with government protocols, tracking and documenting compliance with banking standards, tracking and documenting compliance with health and safety regulations and standards, managing financial risk, documenting compliance with presentation and display standards, assessing physical hazards to customers and employees, training employees, standardizing merchandise displays, generating checklists for use in monitoring and evaluating operational processes and staff, collaborating on marketing activities and managing customer feedback published in social media; surveying; technical writing; technological consultancy in the field of use of computer programs to streamline and improve business processes; technological research in the field of use of computer programs to streamline and improve business processes; telecommunications technology consultancy; updating of computer software; web site design consultancy