Computer software and software programs for customer feedback, reviews and surveys; informational software programs for customer feedback, reviews and surveys; interactive computer software for customer feedback, reviews and surveys; video communication instruments, namely, mobile phones and tablets; computer software and computer programs for customer feedback, reviews and surveys in fields of business management, business administration, business research, as well as business information and database management; computer software for processing market information; computer programs in the nature of downloadable software for customer feedback, reviews and surveys; downloadable computer software applications for customer feedback, reviews and surveys; computer software downloaded from the internet for customer feedback, reviews and surveys; downloadable image files containing images of businesses and customers; downloadable software applications for customer feedback, reviews and surveys; downloadable electronic publications in the nature of customer feedback, reviews and surveys of businesses in the fields of business management, business administration, and business research; computer programs for processing data, namely, analyzing data relating to customer feedback, reviews and surveys of businesses; computer programs for processing information, namely, analyzing market research and customer feedback, reviews and surveys of businesses; computer software packages namely, multiple computer software programs sold as a bundle for market research and customer feedback, reviews and surveys of businesses; computer software products, namely, market research software application for customer feedback, reviews and surveys of businesses

Providing temporary use of online, nondownloadable web-based applications and software, namely, computer software for market research, the conduct of surveys, data collection, advertising media research, advertising research, business research, retail marketing, processing of sales information, consumer purchase and behavior research, customer behavior research and business and brand consulting; Providing temporary use of online, nondownloadable web-based applications and software for analyzing and evaluating data including production of reports; Providing temporary use of online, nondownloadable web-based applications and software used to create, access, view, review, manipulate, categorize, analyze, format, and prepare and print reports; providing temporary use of on-line, proprietary, non-downloadable software for customer creation, modification, updating, maintenance and analysis of on-line multi-page surveys and posting, emailing, printing and transferring survey and survey results, reports and analysis; providing technical advice on the use of web-based proprietary non-downloadable computer software for the creation, modification, updating, maintenance, analysis and transfer of on-line multi-page surveys; software as a service (saas) featuring software for market research and customer feedback, reviews and surveys of businesses