Data processing equipment, namely, couplers; computers; computer software for database management and word processing in the field of employee management, customer service management, and outsourcing services; computer software for decision-making support, case management, business support, business analysis, business management and analysis, client management, human resources management, human resources assessment, customer support and measuring and assessment of goal realisation, quality, efficiency, resource management and productivity in the field of employment, outsource service providers, and customer service; Computer software for database management and word processing in the field of employee management, customer service management, and outsourcing services and applications, namely, computer application software for mobile devices, namely, software for use in database management and use in electronic storage of data

Consumer response analysis, namely, marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis; telephone answering for unavailable subscribers; telemarketing services; market research services relating to customer loyalty, namely, consumer marketing research; outsource service provider in the field of customer relationship management; administration of customer loyalty program and incentive schemes, namely, the administration of a customer loyalty program which provides incentive award programs for customers through issuance and processing of loyalty points for purchases of a company's goods and services, and incentive schemes, namely, incentive award programs to promote the sale of products and services of others, conducting employee incentive award programs to promote quality and productivity, and providing incentive award programs through issuance and processing of loyalty points for purchase of a company's goods and services; organisation of customer loyalty programs, namely, customer loyalty services and customer club services for commercial, promotional or advertising purposes; advertising, namely, online advertising, namely, on-line advertising services for others and on-line advertising on computer communication networks in the field of recruitment, outsourcing, and employee management; business management; business administration, namely, business administration assistance, business administration for others, and business administration consultancy; office functions, namely, managing office functions in the nature of copying and printing for others, office functions in the nature of tracking and tracing of documents in transit, and providing office functions; human resources management and recruitment services, namely, employment recruiting services; serving as a human resources department for others; personnel management; personnel services, namely, personnel placement and recruitment; human resources management; human resources consultancy; evaluation of personnel requirements, namely, psychological testing for the selection of personnel, verifying the credentials of telemarketers, customer service personnel, and information technology personnel for business purposes; outsourcing services, namely, outsourcing services in the nature of arranging, namely, personnel recruitment of customer service representatives for others in the field of business operations; outsourced administrative management for companies, namely, outsource service provider in the field of customer relationship management; outsourcing services in the nature of arranging service contracts for others; sales administration, namely, sales promotion for others provided through the distribution and the administration of privileged user cards and sales administration, namely, sales volume tracking for others; providing advice relating to sales methods and techniques, namely, sales management services

Development of computer software and hardware; scientific and technological services and research and design relating thereto, namely, research and design in the field of computer networking hardware and computer datacenter architecture; industrial analysis, namely, analysis and evaluation of the telecommunications and technology services of others to assure compliance with employment industry standards, and research services, namely, research services in the fields of information and telecommunications technology, communications, and employee productivity for scientific research purposes; hosting services in the nature of hosting computer software applications of others and software as a service, namely, Software as a service (SAAS) services featuring software for use in database management and word processing in the fields of employment management, outsourcing services, and customer service; and rental of computer software