Computer software for use as a database in the field of patient safety, risk management, incident and adverse event reporting; computer programs for use as a database in the field of patient safety, risk management, incident and adverse event reporting; computer software for use as a database in the field of patient safety, risk management, incident and adverse event reporting and publications in electronic form in the nature of journals and newsletters in the field of patient safety, risk management, incident and adverse event reporting supplied on a global computer network from databases for use in the field of patient safety, risk management, incident and adverse event reporting; CD Roms containing information related to patient safety, risk management, incident and adverse event reporting; DVDs containing information related to patient safety, risk management, incident and adverse event reporting; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes

Training services and provision of courses of instruction in the field of patient safety, risk management, incident and adverse event reporting; advisory, consultancy and information services relating to the aforesaid services; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes

Computer programming and consultancy services; computer software customization services; computer software support services, namely, technical support services in the nature of troubleshooting of computer software problems; none relating to anesthesia, intensive care, medical devices or apparatus, or any care processes